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Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust
Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust
March 2017

Corruption and mismanagement in the public sector are usually cited as among the most important sources of mistrust. Trust plays a very tangible role in the effectiveness of government. Yet, public trust has been eroding just when policy makers need it most, given persistent unemployment, rising inequality and a variety of global pressures. This report examines the influence of trust on policy making and explores some of the steps governments can take to strengthen public trust.

Trust and Public Policy
How Better Governance Can Help Rebuild Public Trust
Governments need to
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align integrity values closely with evolving concepts of acting in the public interest (i.e., transparency, inclusion, courtesy, quality services, etc.)
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make the most of mega events and large investments to both strengthen and affirm the governments’ commitment to acting with integrity
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strengthen local integrity systems where citizens’ levels of trust are often forged through public services and more frequent and direct interactions